Huntzinger Management Group's Solution
IT and Operational Assessment
The Huntzinger Management Group (HMG) conducted an initial assessment that consisted of the following scope:
- Review of relevant IT and Operations documents
- Budget
- Organization Structure
- Audits
- Project Lists and Backlog
- And more
- Interviewed 12 Senior and Mid-level Management
- HMG's Senior Partners studied the materials and interview notes and compiled findings and recommendations which were presented to Senior Management
HMG and Client Relationship - Advice to Reality
HMG is advising our client on how to build an IT organization that is sensitive and responsive to Operations, organized and structured properly to serve the overall organization and operate more efficiently in line with other like organizations from an operating cost perspective.
HMG's services include:
- Oversee procurement and implementation of a new Part B system that meets the current and future needs of the organization, through a formalized process
- Establish performance management and accountability through the implementation of an IT Governance Structure (Information Services Steering Committee - ISSC)
- Implement a "best practices" IT Operating model for:
- Project Prioritization
- Resource Management
- Project Management
- Structured Reporting
- Service Level Measurements
- Develop and oversee a formal Program Management Office (PMO)
- Formalize process for managing, reporting and accountability for key projects
- Define roles and responsibilities within the PMO
- Establish policies and procedures
- Manage key projects:
- Key client deliverables
- Part B new system implementation
- Accreditation
- New telephony system
- Develop IT Capital and Operating Budget
