Results


According to the CEO, "In just 12 short of weeks of working with the Huntzinger Management Group, my business has dramatically turned around." He continued, "They not only improved my IT processes, they have also streamlined my Operations, resulting in greatly improved financial performance."

Oversaw Procurement of new Part B System

  • Developed formal RFI and sent to vendors
  • Managed the procurement process that included:
    • RFI review
    • Vendor presentations
    • Selection of final vendor
    • Total Cost of Ownership analysis - by vendor
    • Presentation to Senior Management of final vendor
    • Capital and Operating Budget approval from Finance
    • Contract Negotiations
    • Initial Implementation planning

Implemented a formal ISSC (Information Systems Steering Committee)

  • Implemented initial charter defining operating guidelines and representatives from through-out the organization
  • Provided prioritization for IT projects and resource utilization
  • Acts as a Board of Directors for IT
  • Formal tracking of minutes and follow-up items
  • Meets monthly

Implemented "Best-Practices" within IT

  • Project Reporting
  • Services Reporting
  • Help Desk Volumes, Resolution Time, Department Break-down
  • Server Capacity
  • Network/System Outages
  • Resource Management
  • Evaluated IT costs by function and recommended budget changes

Developed and Operated a Formal Program Management Office (PMO)

  • Established and implemented project management guidelines that enabled NationsHealth to properly managed timeframes, measure accountability, resolve project conflicts and better communicate with their clients
  • Defined roles, responsibilities and organizational structure, which included a formal announcement throughout the organization
  • Developed a project submission process for new project identification and approval
  • Successfully oversaw on-time, on-budget completion of a key client project, resulting in potential additional services from that client

Developed IT Operating and Capital Budget for FY07

  • Developed an IT budget model identifying current costs within the IT department - FY06
  • Reviewed costs with Finance and assisted with development of FY07 IT budget
  • Made recommendations on areas for cost improvement within the FY07 budget
  • Assisted with IT Budget approval from Board of Directors

Client satisfaction has lead to an extension after the initial 90 days. The publicly traded client has been profitable their last two fiscal quarters.

Executive Vice President of Operations states, "Before the Huntzinger Management Group worked with us, our departments were operating in a "vacuum" and not communicating with each other which hindered our business growth. HMG was instrumental in assisting us with on-time and on-budget delivery of key projects."