Tanya Freeman
Tanya J. Freeman has over 25 years of experience within the healthcare industry. Her healthcare background includes the development, deployment and management of information technology solutions in the healthcare market; development and implementation of business and information technology strategic plans and initiatives; development, deployment and operational management of program management office methodologies and reporting activities; operational and financial responsibility for project management of several complex information system selections, operational and procedural redesign and implementation activities; development of key vendor relationships and alliances with application software business partners and executive management of large healthcare organizational, multi-year relationships.
Professional Experience
Senior Vice President - Large, Publicly Held Healthcare Outsourcing and Consulting Company; 1994-2006
Major Achievements:
- Responsible for the development of the first management consulting practice within the consulting business unit. Within the initial two years, grew the management practice to 2.8 million in revenue and employed 27 consultants
- Responsible for the executive and account management of the company's largest revenue producing application mult-year outsourcing arrangement. Management of the patient registration and accounting information system implementation at seven acute care facilities. Implemented clinical information systems at two acute facilities.
- Provided leadership for outsourcing delivery activities at various healthcare organizations.
- Began the development of the Application Management and Delivery program management office within the outsourcing business unit.
- Management of key business partner relationships with IT vendors such as McKesson, Cerner, Lawson and Meditech.
- Responsible for large outsourcing IT contract negotiations and proposals resulting in five signed contracts and two renewals within a 36 month period.
- Led multiple IT assessment and planning efforts resulting in executable initiatives at multiple client sites.
Vice President and Hospital Administrator - 250 bed, Intercity Healthcare Organization; 1990 - 1994
Responsible for operational and financial management of Patient Registration, Emergency Room, Lab, Radiology, Medical Staff Education and Credentialing, Medical Social Service and Discharge Planning, Medical Records and Quality Assurance.
Major Achievements:
- Development and implementation of a multidisciplinary organizational and committee structure for medical staff education and credentialing
- Reduced average length of stay by 1.37 days
- Reduced account receivable days within departmental areas of responsibility from 23 days to an average of 7 days
- Completed and implemented strategic business plans and executed key initiatives for Emergency Room, Lab, Radiology and Medical Staff Credentialing.
- Led the organizational activities associated with the system selection including completion of the RFI, RFP, vendor review and contract negotiation for organizational wide HIS system.
Director of Medical Records and Quality Assessment - 400 bed, Integrated Healthcare System; 1984 - 1990
- Responsible for operational and financial management of departmental activities within two acute care facilities and two long term care organizations
- Led the implementation of the organizational-wide Prospective Payment System (PPS) business process redesign as well as the communication and training activities for the medical staff; clinicians and key hospital departments associated with the PPS roll out.
- Successfully planned, led and supported key activities associated with the JCAHO organizational wide accreditation efforts.
- Chairman of the Healthcare Information Services Steering Committee. Was responsible for the HIS system selection process, implementation of the Patient Accounting, Medical Records and Assurance as well as on-going maintenance of the system.
Manager of Medical Records - 600 bed, Intercity Healthcare Organization; 1981 - 1984
- Managed a department staff of over 50 FTE's
- Full responsibility for departmental operating and capital budgets
- Responsible for implementation of key departmental information systems
- Assumed responsibility for management of radiology department staff of over 30 FTE's
Ms. Freeman's educational credentials include a Master of Science and Administration specializing in financial management from Central Michigan University and a Bachelor of Science degree in Medical Record Administration from Ferris State University.
