Business Services


As evidenced by references of many companies, HMG's passion to improve a business's performance is reflected throughout our approach to Business Assessments, Operations Improvement, and Business Strategy engagements, which we take quite seriously.  Improving a client's business performance (in whole or by its component parts) is important work.  We have therefore developed a unique menu-driven approach for Business Services which can address client needs at multiple levels.

Business Assessment

This can be a high level or a very detailed assessment of the entire business covering all processes and functions (including customer feedback), and looks for ways to leverage existing and future investments and align all priorities and company assets toward the company's mission.  This work often includes recommendations on organizational structures that will best complement the mission.

Business Strategy & Direction

Products in search of strategy or a strategy without proper product/services or a correct market positioning will not allow your company to operate efficiently in today's market.  Even with a solid strategy, we often find objectives that are not aligned with corporate direction or objectives that cannot product the stated objectives.

Marketing Strategies

Marketing can be as much a Science as an Art, but few companies or consultancies have investigated the predictability of a return on marketing dollars spent, much less integrate this knowledge into business models.  Even with a solid business strategy, we often find that marketing objectives are not aligned with corporate direction or objectives.

IT Strategies & Assessments

We have observed that many delivery organizations do not have their IT Strategy properly aligned with their Business Strategy resulting in wasted captial and resources spent on IT projects with little value (ROI).  The IT department is working hard, but project deadlines are consistently missed and the hospital begins losing confidence in their IT delivery capabilities.

Operations Strategies & Assessments

Aligning Operations with Corporate Direction requires a comprehensive strategy, backed by strong implementation and processes.  HMG engages quickly and directly on areas of focus identified through discussions with our clients. We understand the challenges and requirements that are inherent to daily operations and direct our efforts on delivery of tactical initiatives that support the overall organizational mission.