There is a premise that patient portals facilitate increased patient engagement. However, despite federal initiatives to promote the provision and use of patient portals, their overall adoption and use have been less than desired. Studies have identified various factors that affect patient portal adoption and use. This session will examine such specific factors and, through active audience participation, seek to identify practical interventions targeted at improving the use of patient portals. This presentation was delivered Feb. 22 at HIMSS 2017 in Orlando, Fla.
SVP and CIO
University of Maryland Medical System
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